Terms of Sale and Use
Last updated 24 September 2026. In force from 24 September 2026.
These terms are a contract between you and Lucas Henrique de Melo Machado, an individual trader resident in Brazil, CPF 239.943.488-97, of Av. Luiz Rodrigues Mendes, 729, Pq. R. V. Verde, 14806-860 Araraquara - SP, Brazil, trading as Glowence Spa ("we", "us"). They apply whenever you use this website or buy a course from it. Please read them before you pay. If you do not accept them, do not buy.
These terms take effect on 24 September 2026 and replace any earlier version.
| Seller | Lucas Henrique de Melo Machado, trading as Glowence Spa |
|---|---|
| Legal status | Individual trader (pessoa física) resident in Brazil |
| Tax number | CPF 239.943.488-97 |
| Address | Av. Luiz Rodrigues Mendes, 729, Pq. R. V. Verde, 14806-860 Araraquara - SP, Brazil |
| support@glowencespa.com | |
| Telephone | +55 16 98179-5880, Monday to Friday, 9:00 to 18:00 Brasília time (UTC−3) |
| Website | https://glowencespa.com |
| Card statement descriptor | GLOWENCESPA |
1. What you are buying
Each course is digital content: 10 illustrated lesson modules in PDF, printable forms, checklists and templates, and a self-check quiz per module. It is delivered by email and through a personal online library. Nothing is shipped to you.
| Product | Price (USD) | Type |
|---|---|---|
| Salon Business & Pricing | $47 | One-time payment |
| Colour Correction Fundamentals | $47 | One-time payment |
| Aromatherapy Scalp & Head Spa Therapy | $47 | One-time payment |
| Professional Relaxation Massage | $47 | One-time payment |
| Professional Facial & Skin Treatments | $47 | One-time payment |
| Luxury Manicure & Nail Care | $47 | One-time payment |
| The Complete Academy (all 6 courses) | $147 | One-time payment |
The contents of each course are described on its page on this website and summarised again before you pay. That description, as published on the day you buy, forms part of this contract. The Complete Academy contains all 6 courses.
2. Who may buy
You must be at least 18 years old and able to enter into a contract. You must use an email address you control, because that is where your course is delivered.
3. Price, taxes and payment
All prices are shown in US dollars (USD) and are single, one-time payments. There is no subscription, no automatic renewal, and we do not store your card.
Payment is processed by Stripe and appears on your statement as GLOWENCESPA. The price shown at checkout is the total we charge. If the law of your country requires a sales tax, VAT or similar tax on digital services, it is shown before you confirm. Your bank may add a currency conversion or international transaction fee; that fee is charged by your bank, not by us.
Before you pay, you see the product, its price and its main contents, and you can go back and change your choice. Confirming the payment is your acceptance of our offer. We confirm the contract by email.
4. Delivery
Access is given immediately after a successful payment, on the confirmation page and by email, normally within a few minutes. The full process, and what to do if something goes wrong, is described in delivery and access, which forms part of these terms.
5. Your right to cancel and our guarantee
You can ask for a full refund within 7 days of your purchase, for any reason. Your statutory rights, including the seven-day right of regret under article 49 of the Brazilian Consumer Protection Code and the rules on digital content in the EU and the UK, are explained in the refund and cancellation policy, which forms part of these terms.
6. Your licence to use the courses
When you buy, you receive a personal, non-exclusive, non-transferable licence to read, download and print the course material for your own learning and professional development. You may use the forms and templates with your own clients in your own work. You do not become the owner of the material. You may not share your access link, resell, publish or upload the material, teach it as your own course, or use it to train an artificial intelligence system. Details are in the copyright and licence notice.
7. What the courses are not
The courses are educational material. They are not an accredited qualification, a certificate of competence or a licence to practise, and they are not medical advice. Some treatments covered, for example massage, facials, nail care and hair colour, may require a licence, registration or insurance where you work. You are responsible for meeting those requirements before you offer a treatment for payment. Please read the professional and safety notice, which forms part of these terms.
We do not promise any particular income, business result or treatment result. Results depend on your skills, your market, your effort and many factors outside our control.
8. Updates and availability
We may improve, correct or expand a course. Updates to a course you bought are included at no extra cost. We will not remove a substantial part of what you paid for. We aim to keep the library available at all times but cannot guarantee uninterrupted access, because hosting and email are provided by third parties. If we ever decide to close the academy, we will email every buyer at least 90 days in advance so you can download all your material.
9. Suspension of access
We may suspend or end your access, without a refund, if you publish or share your access link, redistribute the material, or use it in breach of the licence. Where the problem is minor and can be fixed, we will ask you to fix it first.
10. Our liability
We prepare the courses with reasonable care and skill. Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, for death or personal injury caused by negligence, and the rights consumers have under articles 12 to 27 of the Brazilian Consumer Protection Code or the mandatory consumer law of the country where they live.
Subject to that, we are not liable for indirect or consequential losses, such as loss of income, profit or business, and our total liability for a purchase is limited to the amount you paid for it. You are responsible for how you apply what you learn, including the safety of your clients and compliance with local rules.
11. Events outside our control
We are not responsible for delays or failures caused by events outside our reasonable control, such as the failure of a hosting, payment or email provider. If such an event prevents delivery for more than 30 days, you may cancel and receive a full refund.
12. Personal data
We handle your personal data as described in the privacy policy.
13. Contact and notices
We contact you at the email address you gave at checkout. You can reach us at support@glowencespa.com or on +55 16 98179-5880. We reply within two working days.
14. Changes to these terms
We may change these terms for future purchases. The version that applies to your purchase is the one published on the day you paid.
15. Transfer
You may not transfer this contract to anyone else. We may transfer it to a business that takes over the academy, provided your rights are not reduced, and we will tell you if that happens.
16. Governing law and courts
These terms are governed by the laws of Brazil. Disputes may be brought before the courts of Araraquara, State of São Paulo. If you are a consumer in Brazil, you may instead bring proceedings in the courts where you live (article 101 of the Consumer Protection Code). If you are a consumer outside Brazil, this clause does not take away the protection of the mandatory consumer laws of your country, or your right to go to your local courts where those laws allow it.
17. Entire agreement
These terms, together with the refund policy, the delivery policy, the privacy policy, the cookie policy, the copyright and licence notice and the professional and safety notice, are the whole agreement between you and us about your purchase. If any part is found invalid, the rest remains in force.